Home > Warranty Terms

Syba is committed to providing the highest quality, most reliable products for our valued customer. Please read The Warranty Term for following series of products carefully. Once you start requesting Syba Warranty Service, means you have understood and agreed fully with the Warranty Term. Thank you.

Warranty Periods

For the information of warranty periods for Syba devices, please check below.

ProductsWarranty
I/O PCI/PCI-e Cards3 Years
HDD Accessories1 Year
Adapter Cables1 Year
Consumer Electronics1 Year

1. COVERED BY THIS WARRANTY

Syba, Chino, California, U.S.A 91710 warrants the Syba product and accessories contained in the original packaging against defects in materials and workmanship when used normally in accordance with Syba’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Syba’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service.

2. NOT COVERED BY THIS WARRANTY

This Warranty does not apply to any non-Syba branded hardware products or any software, even if packaged or sold with Syba hardware. Manufacturers, suppliers, or publishers, other than Syba, may provide their own warranties to you – please contact them for further information. Software distributed by Syba with or without the Syba brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Syba does not warrant that the operation of the Syba Product will be uninterrupted or error-free. Syba is not responsible for damage arising from failure to follow instructions relating to the Syba Product’s use.

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Syba Product outside Syba’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Syba; (g) to a Syba Product that has been modified to alter functionality or capability without the written permission of Syba; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Syba Product, or (i) if any serial number has been removed or defaced from the Syba Product