SYBA Multimedia, Inc.
15870 El Prado Road, Unit #A
Chino, CA 91708, USA
Business Hours: Monday ~ Friday, 9:00am ~ 5:30pm
PST
Contact Information
Due to our daily high volume calls, the fastest
way to contact us is via email access. Or you may send your
request via fax @ (909) 548-7769.
Product Warranty:
For registering your product, please go to warranty
page.
General Inquiry:
For general inquiry, please contact info@sybausa.com
Sales Inquiry:
For product information, reseller program, and other sales inquiry,
please contact sales@sybausa.com
Support Inquiry:
For technical support, please contact support@sybausa.com.
Our response time is usually within 24-hours during regular
business days. In order for us to better assist you in timely
fashion, please provide the following information along your
request:
1. Your dealer name.
2. Your invoice number.
3. Item serial number.
4. Your system information (hardware and software).
RMA Inquiry:
For RMA (Return Merchandise Authorization), please contact rma@sybausa.com,
or you may fillout your RMA form online.
No RMA is accepted without an authorized RMA number.
Rebate Inquiry:
Please follow instructions on the rebate form for a timely response.
You may send your inquiry to the following address.
SYBA
Multimedia, Inc. RebateCenter
385 S. Lemon Avenue, PMB#: E-276
Walnut, CA91789
Please allow 6-8 weeks for receipt of the rebate
check. You may also check the status of your rebate by calling
1-800-618-0199. All submissions become property of SYBA Multimedia,
Inc. and will not be returned. Offer subject to availability.
Requests from P.O. Boxes not accepted. Void where prohibited.
Limit one rebate per person or household. Offer valid in the U.S.
only.
